We aim for 100% customer satisfaction. If you’re not satisfied with your order, we offer refunds and returns under the following conditions:
Returns
- Items must be returned within 14 days of receipt.
- Product must be unused, in original packaging, and in resalable condition.
- Contact us at Dongmei2005@ningjingtrading.site before returning any items.
Refunds
- Once your return is received and inspected, we will notify you via email.
- Approved refunds will be processed to your original payment method within 7–10 business days.
Non-Returnable Items
- Customized or made-to-order items
- Items marked as “Final Sale”